According to the Product Safety Agency, the fans are bladeless and come with model number MI-DHC02. The model number can be found on a white label on the bottom of the product or on the packaging it came in.
The company has received two reports of fan fires, as well as property damage due to smoke from one fan, but no injuries have been reported so far.
The fans were sold nationwide at stores like TJMaxx, Marshalls, and Sierra from October 2024 to October 2025 and retail for about $30. The fans were manufactured in China.
Anyone who purchased them is being encouraged to stop using them immediately and to make sure they unplug them. Consumers should visit https://merkuryinnovations.com/pages/fanrecall, which includes instructions on obtaining a refund.
The steps to receive a refund include the consumer using a permanent marker to write their initials on the fan. Consumers will also be asked to write today’s date as well as the word “RECALLED” on the fan.
Consumers will then be asked to take a clear photograph of the fan with all these words and dates written on it. Consumers will also be asked to cut the electric wire with scissors and take a clear photograph of the cut electric wire. The final step involves completing the registration form at https://merkuryinnovations.com/pages/fanrecall.
Consumers will be asked not to dispose of the fan until they receive an email informing them that their registration has been successful. The company warned that some consumers may be asked to return the fan, but others will be instructed to dispose of the fan properly.
Mercury Innovations makes other products such as bladeless handheld fans, wireless earbuds, and light therapy lamps, although none of those products are included in this recall. The company also makes things like Apple Watch bands, USB cables and smartphone cases.
It doesn’t seem that According to the Wayback Machine, the Hot + Cool heating and cooling fan was available on the Mercury Innovations website in 2024 or 2025, although the reason for this is unclear. The company did not immediately respond to questions on Wednesday. Gizmodo will update this article if we hear back.
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