Starbucks partners with ChatGPT, allowing AI to suggest drinks and arrange orders

Starbucks is fully embracing AI, launching a beta app this week in ChatGPTT that lets the chatbot choose your latte or refresher.

Users on ChatGPT can access the app by starting a prompt with “@Starbucks.” They can then describe the mood they are in or want to be in – energetic, comfortable, etc. – or simply ask the AI ​​to choose something that matches their tastes, like a non-dairy beverage or a low-caffeinated beverage.

In the announcement on Starbucks’ website, the coffee chain suggested users upload a photo to ChatGPT that “reflects your feeling” and the AI ​​will select a drink to complement it.

Starbucks app in ChatGPT.


Credit: Starbucks

Some prompts suggested by Starbucks include “@Starbucks, I want to start my morning with something bright,” and “@Starbucks, I’m craving a treat for the afternoon that isn’t too sweet.”

After selecting a drink and a store to retrieve it, users will be directed to the Starbucks app or Starbucks.com to pay and complete the order.

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Starbucks sees the beta app in ChatGPIT as the newest way to encourage customers to try new beverages or, as they put it in their press release, “using AI to support something very human: helping you find a drink you’ll love.”


Disclosure: Mashable’s parent company Ziff Davis filed a lawsuit against OpenAI in April 2025, alleging it infringed Ziff Davis copyrights in the training and operation of its AI systems.

Subject
Artificial Intelligence Chatgpt



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