IT teams are being duped by ServiceNow, which charges six-figure contracts for software that any determined administrator can now build from scratch in a weekend. Here’s the thing no one is saying out loud: In a world with cloud code, you don’t need to buy any of it, and you don’t even need to build it from the ground up, you just need the right harness to walk on top of it. That’s what OpenIT is, a means for IT teams to run their entire operation on cloud code, including ticketing, access provisioning, reporting, ITIL workflows and all the cross-system glue work that really fills an administrator’s day, everything you do is stored as files on your machine and the system learns from you as you do the work, so the second a request comes in, it already knows that. What to do? OpenIT is the first of a new type of software that runs on cloud code.
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