Anthropic is expanding its directory of connected services for its cloud AI chatbots. The platform can now connect to your accounts at Alltrails, Audible, Booking.com, Instacart, Intuit Credit Karma, Intuit TurboTax, Resy, Spotify, StubHub, TaskRabbit, Thumbtack, TripAdvisor, Uber, Uber Eats, and Viator. Additional services will be added in the future.
More and more AI companies are trying to increase their third-party integrations to make their services as useful as possible. The advantage of having multiple apps connected is that a chatbot can theoretically perform more complex tasks on your behalf. This expansion takes that capability from the professional and educational settings where Anthropic’s connectors have been individually focused over the past year. So, for example, the cloud can now help plan a hike on AllTrails and then pull up a Spotify playlist that will play for the duration of your trek.
Anthropic notes that it’s also reframing how apps look so that an appropriate service is suggested for the task you want to do. Apps should appear dynamically in cloud conversations rather than requiring the user to swipe between programs. Like most AI functions, the cloud needs to check in with its user before actually taking any action like securing a reservation or making a purchase.
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