Uber is rolling out kiosks for passengers to book rideshare without using the mobile app. The company is offering this service as a convenience for international travelers who may not have a data plan, but it can also be a lifesaver if your phone dies and you have no way to recharge it. A passenger can use the kiosk to enter their destination and desired ride type, then will receive a printed receipt with details of their booked ride. The first kiosks will debut in Terminal C at New York City’s LaGuardia Airport, but Uber said there will be additional locations in airports, hotels and seaports in the coming months.
In airport situations, these kiosks make Uber an even more direct competitor to traditional taxis. With the removal of the app, the kiosk can essentially stand in as the dispatcher and a passenger can decide how to travel based on their preferences (or wait times) for rideshare versus yellow cabs.
Uber also used LaGuardia as the starting point for its shuttle bus service in New York, with $18 rides between the airport and a Manhattan transit hub in October 2024; It later began shuttle service to John F. Kennedy Airport in March 2025. Today, Uber said it’s bringing the shuttle bus option to Newark Liberty International Airport, so all major NYC airports now have access to the service.
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