Trying to cast Netflix from your phone? You might have an issue.

Are you trying to cast Netflix from your phone to your TV? If you don’t have an older Chromecast, you may have problems.

First reported by Android Authority and confirmed in a support page on Netflix’s website, the company said, “Netflix no longer supports casting shows from mobile devices to most TVs and TV-streaming devices.”

Specifically, the streamer said that if you’re using an older Google Chromecast device or a TV that works with Google Cast, you can still cast Netflix from your phone. But if you’re using a new Chromecast or TV without Google Cast, you’ll have to use the remote that came with your TV or TV-streaming device to navigate Netflix.

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At the time of writing, I was able to cast Netflix from my iPhone to my Chromecast without any problems, but it’s a fairly old Chromecast. If you’re in the same boat and the “Cast” button doesn’t appear on your phone, you may need to check that all devices are connected to the same WiFi and that your phone is set to allow Netflix to find devices on the local network.

It’s unclear where the “old” cut-off is for Chromecast or TV models that will still work with Netflix casting, so we’ve contacted Netflix for more information to clarify.

Notably, the streamer also said that if you’re on an ad-supported Netflix plan, “you will not be able to use your TV as a display for Netflix content playing on your mobile device (casting or mirroring)”. We’ve also asked Netflix to clarify whether Standard and Premium customers will still be able to do this.