The latest repairability ratings come from an annual report called “Failing the Fix” released today by consumer advocacy group US PIRG. A 2021 French law requires products to be labeled with a repairability score, and US PIRG says this is the first report since then that actually shows which companies are or are not making progress. The answer is that repair work is progressing much faster in some places than in others.
The results were good for phones made by Motorola, which got a B+. Google’s phone got a C–. The verdict was even worse for Samsung phones, which got a D. Last on the list was Apple with a D-. Apple and Samsung did not immediately respond to requests for comment.
Scores were better for laptops than smartphones, with Asus at the top with a B+ and Apple at the bottom with a C– with its MacBooks.
The report’s authors are hoping that publishing these lower numbers will encourage manufacturers to perform better.
“Implementing these right incentives can motivate these companies to make innovations that are actually beneficial,” says Nathan Proctor, senior director of the US PIRG campaign for the right to repair. “Instead of coming up with new ways to jam AI down our throats, you can create things that last longer and that we can fix.”
Despite several concessions made by companies in terms of right to repair – such as making their tools, parts and repair instructions publicly available – those rankings are lower than in previous years, mainly due to new information derived from European laws that require repair scores to be printed on product packaging.
French law classifies products based on how easily they can be disassembled, whether documentation and tools are provided, and the availability and price of spare parts. In 2023, the EU passed a law establishing the European Product Registry for energy labeling, a process that grades devices on key repairability factors such as whether products have easy access and disassembly, battery endurance, ingress protection such as waterproofing, and durability to withstand repeated falls. The ranking goes from A to F.
To arrive at its rating, US PIRG matches EPREL and France’s repair indices with other US-specific factors, such as whether companies are actively lobbying against the right to repair or are members of trade associations that do so.
“If you’re buying your device from a company that’s spending their money lobbying against your right to get that thing repaired, that doesn’t bode well for their support, your ability to get it fixed,” Proctor says. “So we also dock points for some of those legislative activities.”
Apple’s phones are receiving better scores than in previous years, such as when iPhones were given an F rating in 2022. (iPhones received a C– rating in 2025.) The low rating of Apple’s phones comes due to software support, and EU laws restricting how information companies track what they enable in their products. Based on EU laws, companies must self-report how their equipment meets repair requirements. And they score quite low in the rankings.
“When we were grading on a curve, Apple was not leading in the bad column,” Proctor says. “But why are we grading on a curve? We should have longer-lasting products.”
Proctor says the ultimate goal of these rankings is to draw attention to the importance of repairability, accessibility and waste reduction.
“This is an emerging, extremely important issue on which we need better leadership from companies and other public policy officials,” Proctor says. “We shouldn’t be destroying all our Internet-connected stuff every two years because it’s impossible to use with software. That’s completely unsustainable. That’s madness. Let’s not build that world. That world is a dystopia.”
“I’m really confident that some of these things will be addressed,” Proctor says. “Apple engineers are good at making stuff. They’re good at solving problems.”
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