Hopefully the retailers offering delicious Cyber Monday deals that caught your attention aren’t having trouble with Shopify. The ecommerce platform is facing some problems. According to a support page, some merchants were having trouble logging into the Shopify platform, experiencing disruptions in the checkout and admin systems. Shopify’s point-of-sale (POS), API, and mobile and support systems also saw “poor performance.”
“We are continuing to investigate and mitigate issues with access to admin and POS systems,” Shopify wrote in an update at 12:39 p.m. ET. “Some merchants may also see issues with POS checkout due to lack of access to the POS system.”
Shopify said in a blog post just last week that it powers 12 percent of ecommerce in the US. Those using the platform include brands like Netflix, Mattel, Supreme, Glossier and Converse.
When asked for more information about the outage, Shopify directed Engadget to its status page as well as a tweet posted at 10 a.m. that read, “We’re aware of an issue with admin that is impacting selected stores, and are working to resolve it.”
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