Netflix has crashed for thousands of viewers after the first four episodes of Stranger Things season 5 went live for streaming. DownDetector began receiving an unusual number of outage reports about 10 minutes before 8 pm Eastern Time, when the episodes were scheduled to arrive on the service. The number reached around 14,000 before falling over the next few minutes.
according to Entertainment WeeklyAffected viewers were getting the NSEZ-403 error, meaning their accounts could not connect to Netflix. They were seeing “Something went wrong” and “Sorry, we’re having trouble with your request” messages on their screens. Specifically for the NSEZ-403 error, Netflix recommends switching to a different device. It doesn’t matter that the show’s creator previously said that Netflix increased its bandwidth by 30 percent to avoid crashing the season premiere. The company told Engadget that some subscribers briefly experienced issues streaming to the TV, but the service was restored for all accounts within 5 minutes.
in season 5 of stranger things, The Hawkins gang prepares to face Vecna for the last time. After these first four episodes, Netflix is releasing three more episodes on December 25th and then the finale on December 31st.
Update, November 26, 2025, 10:56 PM ET: This story and its headline have been updated to include information shared by Netflix with Engadget.
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