a new device Agent 365 from Microsoft is designed to help businesses control their growing collection of robotic assistants.
Agent 365 is not a platform for building enterprise AI tools; It’s a way to manage them as if they were human employees. Companies using generative AI agents in their digital workplace can use Agent 365 to manage their growing proliferation of bots, monitor their performance, and make changes to their settings. The tool is becoming available today in Microsoft’s Early Access program.
Basically, Microsoft created a trackable workspace for agents. “The tools you use today to manage people, devices, and applications, you’ll also want to extend them to drive agents in the future,” says Charles LaManna, president of business and industry for Copilot, Microsoft’s AI chatbot.
Lamanna envisions a future where companies have agents doing more of the labor than humans. For example, if a company has 100,000 employees, he sees them as using “half a million to a million agents” for tasks ranging from simple email organization to running “the entire purchasing process” for a business. He claims that Microsoft uses millions of agents internally.
This army of bots, with permission to take actions inside a company’s software and automate aspects of an employee’s workflow, can quickly become cumbersome to track. Businesses may also be at risk for security breaches due to a lack of clear oversight. Agents 365 is a way to manage all your bots, whether those agents are created with Microsoft’s tools or through a third-party platform.
The main feature of Agent 365 is a registry of an organization’s active agents in one place, including unique identification numbers for each and details about how they are being used by employees. This is also where you can change settings for agents and what aspects of the business’s software each is allowed to access.
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Courtesy of Microsoft