Kindle owners are furious over Amazon’s plan to end support for older devices

Amazon is facing criticism from Kindle owners after informing users this week that support for Kindle devices released in 2012 or earlier will end on May 20.

The email immediately sparked panic online, with many readers initially fearing that their beloved e-readers would stop working altogether – and others expressing dismay that the devices they have been using for more than a decade were effectively being pushed toward obsolescence.

Most of the frustration seems to be less about the devices themselves and more about what they represent. Kindle owners repeatedly report that their 2010 or 2011 devices still do what they should: reading books.

On Reddit, many users called Amazon’s move another example of planned obsolescence and unnecessary e-waste, especially because these devices are otherwise fully functional. Some commenters on X and Threads said they were considering switching to Kobo rather than buying another Kindle, while others called the change “a nightmare” and “a hostile act of violent capitalism.”

Readers on social media described the move as a money grab. Some users said that being pushed to buy a new device, despite Amazon offering a trade-in discount, is out of touch, especially for those who can’t easily justify replacing something that still works.

There’s also a very specific kind of resentment coming from longtime Kindle loyalists who love the quirks of older models, especially devices with physical page-turn buttons. For some readers, older Kindles are more comfortable, more durable, and easier to use than newer touchscreen models. Losing access to the Kindle Store on those devices feels less like an inevitable software update and more like losing a favorite item that has been part of their daily routine for years.

However, for others, the news was less about outrage and more about surprise that some 15-year-old Kindles still work so well that replacing them seems unnecessary. This is an unusually long lifespan in consumer technology.

Plus, some users online were quick to point out that this isn’t actually the end of the road. Many people are already sharing workarounds involving jailbreaking, USB transfer, sideloading, and programs like Calibre, which allow readers to manually transfer books to their device.

As Mashable’s resident e-reader expert, Samantha Mangino, said, “The affected Kindles aren’t necessarily being disabled; the service will just be limited. You can still read books you’ve already downloaded to your Kindle… What you’re really losing are Libby users who have benefited from the Send to Kindle feature.”

For some longtime Kindle devotees, this change may be enough to make them sour on Amazon altogether — and to consider whether it’s finally time to try a different e-reader.





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