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ABC managing director says broadcaster should ‘own mistakes’ and move on

Hugh Marks, the managing director of the ABC, is speaking before the National Press Club in Canberra this afternoon. He’s speaking about the importance of the national broadcaster to “own mistakes” and move on in a fast-paced world.

He said:

We have to not cower, but we can’t be defensive when we make a mistake, own it. It’s not hard. People accept this is a fast moving world. People expect journalism operates on a very fast cycle. People are under pressure to file and get stories up. And that’s what the public needs because they need to be informed. Sometimes mistakes happen. When mistakes happen, we acknowledge them. We own them. We make the correction. We move on. We don’t defend at all costs. …

When I arrived at the ABC there was a … defensive mindset that existed in the organisation which had been established, and these things happen over decades. They eke up and eke up. The organisation had a fearfulness of external force. And I think that fearfulness drives a counterproductive behaviour. …

We really have our heads around the importance of owning mistakes quickly. Will we get it right all the time? I’m sure we won’t.

ABC managing director Hugh Marks
ABC managing director Hugh Marks. Photograph: Lukas Coch/AAP
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Marks says criticisms of ABC’s Trump coverage not comparable to BBC’s woes

ABC managing director Hugh Marks was asked earlier about recent criticism from News Corp outlets, who have accused the national broadcaster of distorting a speech by US president Donald Trump on the day of the 6 January Capitol attack. The outlets, including Sky News and The Australian, have compared the ABC to the BBC, which is reeling after claims of bias in its coverage of Trump.

An ABC analysis of parts of Trump’s speech, which were aired on Four Corners in 2021, did not mislead audiences to the US president’s meaning at the time.

Marks spoke to the National Press Club this afternoon, saying he rejected any comparison between the ABC and the BBC:

I think the comparison of the ABC, Four Corners to the BBC Panorama show was opportunistic. The same faults were not consistent on both programs.

I didn’t accept that was legitimate criticism. Any reasonable amount of work would have come to that conclusion. That one I thought was opportunistic and false.

Hugh Marks. Photograph: Lukas Coch/AAP
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