Presented by SAP
SAP’s AI solution, Juul, has already transformed the way business users work – transforming esoteric data and tasks into intelligent, connected workflows. But consultants on SAP projects face different requirements: navigating complex implementations, developing best practices, and pressure to deliver rapidly. They need timely, expert-level guidance. They need an AI partner that can provide accurate SAP knowledge instantly. Enter SAP Joule for Consultants, which aims to help systems integrators and consulting teams deliver better, faster results for their customers.
"The consultant’s focus is not on using our business applications – it is on implementing, upgrading, and most importantly helping our customers convert their on-premises SAP ERP to SAP Business Suite in the cloud," says Victor Alvarez, head of product marketing for Juul at SAP. "Acting as a knowledge-based AI teammate, SAP Joule for consultants provides reliable answers at critical moments, guides design decisions, and keeps projects aligned with SAP’s latest best practices."
He said this can reduce timelines and improve project execution at every stage of delivery, resulting in better quality of service.
"Our customers want to complete their SAP projects as quickly as possible so that the value of those initiatives can be realized as quickly as possible." Alvarez says. "SAP Juul for Consultants puts the most accurate and up-to-date information at the fingertips of consultants and system integrators executing these projects. This helps consultants make decisions and act with agility, reducing overall costs and shortening project timelines without compromising quality."
Building a better AI teammate
AI in consulting is no longer an option. It is reshaping the way projects are designed, delivered and scaled. For SAP consulting practices, this shift is particularly evident as SAP cloud transformation and implementation projects demand deep knowledge and expertise. AI can help surface knowledge in seconds, making consultants more productive and improving project outcomes. As a result, practice leaders are not considering whether or not to use AI, but rather which AI solution to put at the core of their delivery model.
What differentiates SAP Juul for Consultants is its built-in knowledge base. Any AI solution can generate answers. The most important thing is that the answer is accurate and can be relied upon to guide project execution. SAP Joule for Consultants is based on SAP’s most authoritative, comprehensive and up-to-date knowledge base. The knowledge base is expertly crafted by SAP and includes exclusive content that is not available to third-party solutions or AI-enabled search engines.
“We recognized an opportunity to help our partners transform their consulting practices with the most reliable AI assistance available,” says Alvarez. “We have leveraged our expertise and vast set of non-public customer enablement materials to prepare SAP Joules for consultants with the most complete, accurate, and reliable knowledge.”
For SAP consultants at every level
Consultants at all experience levels have traditionally spent a lot of time searching for information before taking the next step – whether it’s making an architectural decision that shapes the entire implementation or solving a specific, strategic issue.
All research time is reduced to an extraordinary extent with SAP Joule for Consultants. By providing expert-level answers derived from a continuously updated knowledge base, the solution helps advisors move work forward and make better decisions that reduce rework.
"If you think about cloud transformation, there is a huge return on investment,” Alvarez explains. “For SAP customers, this ROI goes beyond the traditional cloud benefits and also unlocks the AI innovations available in SAP Business Suite. SAP Joule for Consultants is part of our commitment to help our customers reduce time to value and achieve AI impact at scale."
Enabling SAP customers too
The solution isn’t just for consultants; It is also for the IT departments of SAP customers. Organizations do not have the luxury of hiring a consultant for every SAP project – sometimes the work needs to be done, or can be done, in-house. So, just as SAP Juul for Consultants enables consultants with expert-level knowledge, internal IT teams can benefit from on-demand answers and guidance to accelerate internal staff projects.
"They can use SAP Joules for consultants to access the knowledge needed to take on even more complex projects," Alvarez says. "“This opens up more opportunities to involve systems integrators on more strategic and impactful projects.”
IT teams also benefit from better collaboration with their consulting partners. SAP Joule for Consultants helps bridge the knowledge gap that traditionally limits how much internal staff can contribute and influence project outcomes.
"SAP Juul for Consultants empowers customers to become more informed, so they can collaborate more effectively with their consulting partners." He explains. "It sheds light on the nuances of a project, helping clients ask the right questions and participate more actively in important project decisions to ensure the best possible project outcomes."
Powerful new features coming soon
SAP Juul for Consultants has been generally available for about a year, and there has been tremendous demand from both large companies and smaller organizations like KPMG, Alvarez says – a strong validation of its value proposition. The next major milestone is already on the horizon: partner knowledge integration.
“Our systems integrator partners have institutional knowledge that embodies their industry experience and best practices that differentiate their services and create predictable project outcomes,” he explains. “Soon, they will be able to add that institutional knowledge to their instance of SAP Juul for advisors – creating a single, integrated solution that puts both SAP and firm-specific knowledge at their advisors’ fingertips.”
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